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How do you do that? By identifying that
special quality that makes you stand apart, and gives the service that
you provide a unique component unavailable from any other agent. Then
you “brand” your product with a custom logo, and present
it with a tailored marketing presentation.
The process of augmenting the basic sales
service offered by every agent centers on you, and what you do that
makes your product special. Its the attitude you have, the personality
you impose on the transaction, the experiences that qualify you to
supervise this most important event in the life of your customer. Once
that product is defined and packaged, your product is unlike any other.
It is truly unique and special and is only available in limited quantities
from only one source... you.
With a specialized product, the final
element of the marketing mix, promotion, can become more effective.
Promotion will allow you to communicate the special nature of your
new product to the consumers that seek a unique approach to their real
estate needs. As with any promotional strategy, the success of the
program hinges on consistency. Every activity needs to build on every
preceding activity. Every client contact needs to identify the product
offered. Every level of communication needs to bring the special product
to the attention of the contact. Just how is that done? With marketing
materials professionally designed to present your unique real estate
service.
Once your product is defined, an agent
logo is prepared which allows you to brand your service. This logo
becomes the central element around which your marketing materials are
built. An agent marketing brochure is designed, descriptive of the
elements that personalize your service and make you stand apart from
the crowd. This brochure is designed to establish that personal frame
of reference that is so important in the real estate sales process,
providing you with a means to establish a personal, in-depth relationship
with your customer faster and easier.
The third tool available is personal stationery.
Most agents have a ready source of corporate letterhead and are encouraged
to use it to contact prospective customers. All agents who take advantage
of this system deluge the market with material that establishes the
corporation as a credible force in the real estate community. That
same power can be transferred to individuals once they realize that
awareness comes from cumulative consistent contact. Everything you
do adds to the impact that your program will have, everything. Each
letter, business card, brochure and sale adds to the impact you have
in the real estate community.
Prospecting by its very nature builds
future sales. Promotion materials must be affordable so that they can
be widely disseminated, yet polished enough to set the agent apart.
Post cards that fit within the product definitions are ideally suited
to this purpose. Agent prospecting cards are designed to set you apart,
to use color to attract attention, to be purchased in quantity to keep
unit prices affordable, and can be customized by you in your office
in minimal quantities to maximize their flexibility.
Completing the program is a listing flier
for use by the agent to illustrate individual property available, and
customized ad formats designed for placement in standard sized real
estate booklets which are usually available in most markets.
This coordinated program provides the
materials for a consistent promotion program keyed to an individualized
product offered by the sales agent.
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